Return & Refunds

Welcome to 167Deals.com. Our goal is to ensure a smooth shopping experience with a transparent and fair Return & Refund Policy in compliance with U.S. consumer protection laws.

1. Return Eligibility

We accept returns under the following conditions:

• The item must be returned within 25 days from the delivery date.
• The item must be in its original condition which it was bought in (no physical damage, alterations, or unauthorized repairs).
• All original accessories, packaging, and manuals must be included, depending on purchase.
• The return request must be initiated through our Return Portal/Email before sending the item back.

Non-Returnable Items:

• Items marked as "Final Sale" or "Non-Returnable".
• Items damaged due to customer misuse.
• Missing original packaging or accessories.

2. Return Process

1. Initiate a Return
• Contact us at [Customer Support Email] or visit Return Portal with your order number and reason for return.
2. Approval & Shipping Label
• Once approved, we will provide a return shipping label (fees may apply).
3. Package & Ship
• Securely package the item and drop it at your nearest shipping carrier.
4. Inspection & Refund
• Upon receiving the item, we will inspect it within 3-5 business days.
• If approved, refunds will be processed within 3-5 business days.

3. Refund Policy

• Full Refund: If the item is returned in its original condition within the return period.
• Partial Refund: If the item shows signs of use, missing accessories, or damage.
• No Refund: If the return does not meet our eligibility criteria. We do not give refunds for Accessories, will only exchange if it is manufactured fault.

Refund Method:

• Refunds will be issued to the original payment method (Credit/Debit Card, PayPal, etc.).
• Processing time may vary depending on your bank.

4. Exchange Policy

We offer exchanges for defective or incorrect items within 5-7 business days of delivery. If you need a replacement, contact Customer Support before returning the product.

5. Damaged or Defective Items

If your item arrives damaged or defective, notify us within 3-5 business days with clear pictures/videos of the fault. We will:

• Provide a free return label.
• Offer a replacement or full refund.

6. Late or Missing Refunds

• If you haven’t received a refund, first check with your bank or payment provider the payment might be pending at there end.
• If the refund is still not reflected, contact us at info@167deals.com

7. Contact Information

For any return or refund inquiries, contact us:
📧 Email: info@167deals.com
📞 Phone: +1-347-558-0668
💬 Live Chat: +1-347-558-0668